{"id":1236,"date":"2019-10-11T14:13:18","date_gmt":"2019-10-11T18:13:18","guid":{"rendered":"https:\/\/blissbook.com\/blog\/?p=1236"},"modified":"2021-07-27T18:21:03","modified_gmt":"2021-07-27T22:21:03","slug":"to-commit-is-legit","status":"publish","type":"post","link":"https:\/\/blissbook.com\/blog\/to-commit-is-legit\/","title":{"rendered":"To Commit is Legit"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignright size-full\"><a href=\"https:\/\/blissbook.com\/blog\/wp-content\/uploads\/2019\/11\/Invitation.png\"><img loading=\"lazy\" decoding=\"async\" width=\"98\" height=\"96\" src=\"https:\/\/blissbook.com\/blog\/wp-content\/uploads\/2019\/11\/Invitation.png\" alt=\"\" class=\"wp-image-1625\"\/><\/a><\/figure><\/div>\n\n\n\n<p>You\u2019re browsing your inbox and see an invite for Mark\u2019s <em>Birthday Cookout Extravaganza and Other Shenanigans<\/em>. You realize it\u2019s the same day as that 5K you registered for, so you\u2019re not sure whether you\u2019ll feel up to it after the early morning run. You\u2019re hesitant to click one of the customized responses \u2013 \u201cHeck yes\u201d or \u201cNo, I\u2019m a loser\u201d \u2013 because you aren\u2019t ready to commit one way or another, and you\u2019ll likely feel tied to whichever option you choose now come <em>Extravaganza<\/em> day.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p class=\"has-text-align-center\">\u2022&nbsp; \u2022&nbsp; \u2022<\/p>\n\n\n\n<p>A group of college students was <a rel=\"noreferrer noopener\" aria-label=\"asked to attend a meeting in exchange for class credit (opens in a new tab)\" href=\"https:\/\/journals.sagepub.com\/doi\/10.1177\/0146167296222003\" target=\"_blank\">asked to attend a meeting in exchange for class credit<\/a>. The meeting outlined an upcoming community initiative for which students were given the opportunity to volunteer. Sixty volunteers were later called, in two separate groups of 30, and asked to pick up their orientation packet over the next three days. One group had an impressive 47% show up, whereas the other group had a measly 17%. What caused the significant discrepancy between the two groups?<\/p>\n\n\n\n<p class=\"has-text-align-center\">\u2022&nbsp; \u2022&nbsp; \u2022<\/p>\n\n\n\n<p>Psychology professor and persuasion guru Robert Cialdini has closely studied commitments and our desire to make consistent choices. In a world where we\u2019re faced with <a rel=\"noreferrer noopener\" aria-label=\"35,000 decisions a day (opens in a new tab)\" href=\"https:\/\/www.psychologytoday.com\/us\/blog\/sustainable-life-satisfaction\/201907\/decision-making-facing-the-challenge-making-35000-day\" target=\"_blank\">35,000 decisions a day<\/a>, our brain is constantly looking for decision-making shortcuts \u2013 or <a rel=\"noreferrer noopener\" aria-label=\"heuristics (opens in a new tab)\" href=\"https:\/\/en.wikipedia.org\/wiki\/Heuristic\" target=\"_blank\">heuristics<\/a>. One such heuristic is that, <a rel=\"noreferrer noopener\" aria-label=\"when we\u2019ve asserted our opinion on something, our subsequent choices usually affirm that stance (opens in a new tab)\" href=\"http:\/\/citeseerx.ist.psu.edu\/viewdoc\/download?doi=10.1.1.598.7679&amp;rep=rep1&amp;type=pdf\" target=\"_blank\">when we\u2019ve asserted our opinion on something, our subsequent choices usually affirm that stance<\/a>. Need an example? Go look at any political debate on your Facebook feed. In addition to endless links to heavily biased \u201carticles,\u201d you may notice how the debaters almost always stay aligned with their initial viewpoints. Being consistent requires less mental energy.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><a href=\"https:\/\/blissbook.com\/blog\/wp-content\/uploads\/2021\/07\/john-moeses-bauan-bEY5NoCSQ8s-unsplash.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/blissbook.com\/blog\/wp-content\/uploads\/2021\/07\/john-moeses-bauan-bEY5NoCSQ8s-unsplash.jpg\" alt=\"\" class=\"wp-image-1680\"\/><\/a><figcaption> Photo by <a href=\"https:\/\/unsplash.com\/@johnmoeses?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">John Moeses Bauan<\/a> on <a href=\"https:\/\/unsplash.com\/s\/photos\/jenga?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Unsplash<\/a> <\/figcaption><\/figure><\/div>\n\n\n\n<p>When it came to the student volunteer project, the difference in turnout was all in the way the commitment was made. Students were given one of two forms, hence the two groups:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Active-yes:<\/strong> On the active-yes form, students darkened the \u201cyes\u201d box if they intended to volunteer, then copied a written statement affirming their decision. If they <em>didn\u2019t<\/em> want to volunteer, they simply skipped this section \u2013 a passive choice.<\/li><li><strong>Active-no (i.e. passive-yes):<\/strong> On the active-no form, if students didn\u2019t want to volunteer, they had to darken the \u201cno\u201d box and copy a statement. If the section was skipped, they were <em>passively\nvolunteering<\/em> to participate.<\/li><\/ul>\n\n\n\n<p>Can you surmise which group had the better turnout? The active-yes group \u2013 or the students who took the extra step to volunteer \u2013 had nearly 50% follow through on their commitment. Alternatively, less than 1-in-5 of the people who passively volunteered delivered on their promise. When the students had to <em>do something<\/em> to confirm their intentions, they were more likely to uphold the agreement.<\/p>\n\n\n\n<p class=\"has-text-align-center\">\u2022&nbsp; \u2022&nbsp; \u2022<\/p>\n\n\n\n<p>The workplace presents many opportunities to embrace commitment and consistency. If employees are actively involved in their personal goal setting (and the more public, the better), they\u2019re more likely to act in ways consistent with these goals. Find out what your employees like to do and develop projects that align with these self-declared interests. When employees strongly agree that their manager involves them in goal setting (a belief held by only 30% of employees), <a rel=\"noreferrer noopener\" aria-label=\"they are 3.6 times more likely to be engaged at work (opens in a new tab)\" href=\"https:\/\/www.gallup.com\/workplace\/236228\/manager-asks.aspx\" target=\"_blank\">they are 3.6 times more likely to be engaged at work<\/a>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\" style=\"font-size: 1.0rem;float: right;width: 40%;margin-left: 20px;margin-bottom: 0;padding: 20px 0 0 20px;border-left: 3px solid #4E4ED8\"><p><strong>\u201cThe tendency to feel committed to past personal choices and to behave consistently with these commitments has been shown to have a profound impact in various compliance settings.\u201d -Robert Cialdini<\/strong><\/p><\/blockquote>\n\n\n\n<p>Initial commitments don\u2019t have to be big, either; small yeses still influence future decisions and are often much easier to obtain. Consider policy compliance as another example. If employees must take action to indicate they\u2019ll abide by their company\u2019s policies (e.g. by signing an acknowledgement form), they\u2019re more likely to follow through and behave accordingly.&nbsp;But watch out for the trap! If comprehension of your policies requires a law degree, employees aren&#8217;t actually committing to anything with their signature &#8211; they&#8217;re just completing a task.<\/p>\n\n\n\n<p>For the commitment and consistency heuristic to apply, employees must make the mental leap from task completion to understanding that their signature represents a commitment to future behavior. To facilitate this leap, policies must be easy to comprehend and interesting to look at. <a rel=\"noreferrer noopener\" aria-label=\"Start with \u201cwhy\u201d (opens in a new tab)\" href=\"https:\/\/blissbook.com\/how-to-write-a-culture-first-employee-handbook\" target=\"_blank\">Start with \u201cwhy\u201d<\/a> and give short, easy-to-read <a rel=\"noreferrer noopener\" aria-label=\"summaries of your policies (opens in a new tab)\" href=\"https:\/\/blissbook.com\/employee-handbook-software#read-more\" target=\"_blank\">summaries of your policies<\/a>, accompanied by visuals to make them <a rel=\"noreferrer noopener\" aria-label=\"aesthetically pleasing (opens in a new tab)\" href=\"https:\/\/blissbook.com\/branded-employee-handbook\" target=\"_blank\">aesthetically pleasing<\/a>. Basically, do what Blissbook does!<\/p>\n\n\n\n<p class=\"has-text-align-center\">\u2022&nbsp; \u2022&nbsp; \u2022<\/p>\n\n\n\n<p>So,\nalthough Mark\u2019s <em>Birthday Cookout Extravaganza and Other Shenanigans<\/em> guarantees multiple kegs and several yard games, it\u2019s human nature that you don\u2019t want to RSVP right away. And now you know why! Once you\u2019ve actively committed with a simple click of a button, it\u2019s quite likely you\u2019ll be partaking in jumbo Jenga and sleeping on Mark\u2019s couch. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>You\u2019re browsing your inbox and see an invite for Mark\u2019s Birthday Cookout Extravaganza and Other Shenanigans. You realize it\u2019s the same day as that 5K you registered for, so you\u2019re not sure whether you\u2019ll feel up to it after the early morning run. You\u2019re hesitant to click one of the customized responses \u2013 \u201cHeck yes\u201d [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,4,25,5,47,57,22,68,26,77,70],"tags":[],"class_list":["post-1236","post","type-post","status-publish","format-standard","hentry","category-change-management","category-company-culture","category-employee-handbooks","category-engagement","category-handbook-content","category-hr-resources","category-inspiration-2","category-leadership","category-policy-management","category-pop-psych","category-psychology"],"_links":{"self":[{"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/posts\/1236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/comments?post=1236"}],"version-history":[{"count":10,"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/posts\/1236\/revisions"}],"predecessor-version":[{"id":1682,"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/posts\/1236\/revisions\/1682"}],"wp:attachment":[{"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/media?parent=1236"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/categories?post=1236"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blissbook.com\/blog\/wp-json\/wp\/v2\/tags?post=1236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}