Slalom Empowers Global Compliance with Blissbook
Global Standards and Local Rules in the "Guide to Life at Slalom"
Slalom is a professional services firm with more than 10,000 employees worldwide, built around one of its core values: Do the Right Thing Always. Doing the right thing gets harder at scale, across dozens of countries and layered jurisdictions, with the law changing underneath you.
That juggling act belongs to Amber Brown, Senior Manager of Global People Policy and Compliance. The role sits where governance, compliance, and HR operations meet. Amber and her team look after a huge set of policies that have to match global standards and local rules at the same time, without losing Slalom's people-first culture.
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"Blissbook is intuitive, efficient, and incredibly collaborative. It empowers our leaders, protects our business, and helps us live our values. I'd recommend it to anyone managing compliance at scale."
Compliance Rules That Never Sit Still
In Amber's words, keeping up with employment law is a "moving target"
Federal, state, local, and country-specific rules shift constantly, sometimes with six to twelve months of lead time before they take effect. Staying on top of them used to mean juggling newsletters, law firm summaries, vendor updates, and poster compliance alerts. Even then, it was easy to miss something.
Before Blissbook, Slalom's policy management was scattered. SharePoint was the main tool, but version problems, poor visibility, and manual work made it hard to get the right content in front of the right employees at the right time. For a company that takes doing right by its people seriously, that wasn't good enough.
SharePoint fatigue sound familiar? Keep every policy organized and up-to-date in Blissbook's collaborative policy library. Request a Demo
One Place for Global and Local Policy
Blissbook is, in Amber's words, "a game changer." Slalom has kept it as their policy platform for more than five years.
With Blissbook, Slalom can now:
Deliver global and local content in one place: audience and visibility controls let Amber's team show the right content to the right employees. German staff see Germany-specific paragraphs, Australians see theirs, and the global policy still holds it all together.
Keep a clean version history: Blissbook tracks every change, when it happened, and why, which gives legal and HR an audit trail they can actually follow.
Put compliance in managers' hands: the manager dashboard gives people managers live visibility into their teams' progress and lets them send their own reminders, so HR stops being the bottleneck.
Automate reminders and reporting: instead of tracking by hand, the team sees who has viewed, signed, and acknowledged every document. As Amber puts it, "It's immediate; nobody has to be the go-between."
Higher Acknowledgment Rates, Less Manual Work
Since implementing Blissbook, Slalom has seen major improvements:
Acknowledgment rates surged: after adding the manager dashboard, rates at the same point in the annual signature round improved 21% year over year. Amber still wants 99%+, but the team gets there much faster now.
Client contracts keep moving: real-time reporting helps the team meet their SOC 2 and ISO audit requirements without a scramble.
Empowered leadership: Amber highlighted how eager leaders were to take ownership once they gained dashboard access: "They were hungry for the ability to view and take ownership over their groups... It's such a huge part of supporting our business."
Less manual work: what used to be tracked by hand is now automated and visible in real time so Amber and her team can spend those hours somewhere better.
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Collaborating Across the HR Team
Before Blissbook, managing policies across jurisdictions meant a labyrinth of Word documents, emails, and multi-level approvals. Now the team annotates, approves, and documents changes in one place. Amber called Blissbook "the most collaborative vendor I've ever worked with." Slalom's feedback has shaped the roadmap directly, including the new review and approval workflows and the reporting center.
Looking Ahead: Efficiency, Efficiency, Efficiency
Amber summed it up perfectly: "The name of the game right now is efficiency - using technology to do the things you don't have time to do yourself."
That means less time chasing signatures and more time on the work only Amber's team can do.
KEY TAKEAWAYS
Global compliance, delivered locally: employees see the policies for their country, not all of them.
Managers move the number: the manager dashboard lifted acknowledgment rates 21% year over year.
Reporting is live: no more outdated lists or hand-calculated stats.
Slalom's feedback ships: their input shaped the review and approval workflows now in the product.