Hey Fellow Nerds!
Trust our rock solid IT infrastructure.
Your data is safe & secure with Blissbook.
Browsers & DevicesData Security & PrivacyUser AuthenticationHostingSupportInstallation RequirementsUptime & Guaranteed ServiceCustomer DataCustom DomainsCustom Sender Email AccountSingle Sign-On (SSO)HRIS IntegrationsCustom Development
Security & Privacy Help Article“That was the easiest SSO integration I’ve done!! I have to applaud (and thank) Blissbook for such a smooth setup experience.” - IT Partner
“I want to let you know, I’m very impressed with the implementation already – I absolutely love how easy and self-service you’ve made the SSO, SFTP, email, and domain configuration. This is all stuff normally locked behind a support rep with a lot of companies – the fact that I was able to configure SSO and SFTP within hours is wonderful – huge time saver!” - Operations Manager
Browsers & Devices
Blissbook is a modern web application that requires a modern web browser to run properly, for example Chrome, Firefox, Safari, and Edge. Published handbooks look great on any device, including smartphones and tablets.
Data Security & Privacy
Blissbook maintains an information security program designed to safeguard against the misuse, unauthorized access to or destruction, loss, or alteration of our customers' confidential information.
Blissbook has completed a SOC 2 Type I audit and is currently undergoing a SOC 2 Type II audit, we expect to receive our certification in Q1 2025. We adhere to data privacy principles like GDPR and CCPA, and we comply with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce. Read more in our privacy policy.
Modern security features, including (AES) 256-bit encryption, are in place to help ensure that all users have a secure, encrypted, and private connection to blissbook.com.
Read more on how we keep customer data secure and private.
User Authentication
Blissbook does not store or support passwords for users. For private access to Blissbook absent Single Sign-On, users authenticate themselves through their private email account or phone number.
Hosting
Blissbook is hosted by AWS in secure locations with stringent 24x7 onsite security, using hardware and network configurations that follow industry best practices for cloud-hosted software. All customer data is backed up daily onto an off-site server.
Support
Email () and phone support are available on weekdays (not including federal holidays) from 9-5 ET, with typical response rates of well under an hour.
Installation Requirements
There is nothing for users to install or download.
Uptime & Guaranteed Service
Blissbook is accessible 24 hours a day, 7 days a week with guaranteed 99.9% uptime. The standard maintenance window is Sat. 12a - Sun. 12p ET and best efforts are made for any other maintenance to occur between 12a and 6a ET. Typical monthly downtime is measured in single-digit minutes or less. You can access a public report on uptime and downtime at https://status.blissbook.com.
Customer Data
You are never restricted from accessing your data or content (even if you cancel your subscription), including but not limited to electronic signature reports. Blissbook offers an HTML or PDF export of content and a CSV/PDF export of signed acknowledgement forms.
Custom Domains
Set up a secure custom domain name such as https://policies.yourcompany.com. Read more in our help center.
Custom Sender Email Account
Improve the deliverability and trustworthiness of emails sent through Blissbook with a custom sender email account. Read more in our help center.
Single Sign-On (SSO)
Blissbook currently supports any SSO provider, including Okta, Azure (fka Office 365), G Suite (Google), OneLogin, and anything that can use SAML 2.0. Our support team is here to help with any setup required.
Ready to set up SSO for your organization? Here's the help doc.
HRIS Integrations
Blissbook can automatically sync your employees from 40+ different HRIS or AD platforms, including Workday, UKG, BambooHR, Rippling, Namely, Dayforce, Paylocity, and many more. You can also automate a sync via SFTP. For more details, check out the help article.
Custom Development
If Blissbook's feature-set doesn't currently meet your needs, we'd be happy to explore customizing our platform for you. Please contact us to help us understand your project.
Ready to create your new employee handbook?
We’re here for you! Get in touch so we can learn about you and your project. We can give a demo and set up a free trial as needed.