Hey Fellow Nerds!

Trust our rock solid IT infrastructure.

Your data is safe & secure with Blissbook.

Browsers & DevicesData SecurityUser AuthenticationHostingSupportInstallation RequirementsUptime & Guaranteed ServiceCustomer DataCustom DomainsSingle Sign-On (SSO)HRIS IntegrationsCustom Development

Download Data Sheet
“That was the easiest SSO integration I’ve done!! I have to applaud (and thank) Blissbook for such a smooth setup experience.” - IT Partner

Browsers & Devices

Blissbook is a modern web application that requires a modern web browser to run properly: Chrome, Safari, Firefox, Edge, and even Internet Explorer 11. Your published handbook looks great on any size screen, including smartphones and tablets, and is fully compatible with iOS 7+ and Android 4+ native browsers.

Data Security

Blissbook maintains an information security program designed to safeguard against the misuse, unauthorized access to or destruction, loss or alteration of our customer’s confidential information.

Modern, bank-grade security features, including Application-level Advanced Encryption Standard (AES) 256-bit encryption, are in place to help ensure that all users have a secure, encrypted, and private connection to blissbook.com.

User Authentication

Blissbook does not store user passwords. For private access to Blissbook absent Single Sign-On, users authenticate themselves through their private email account.

Hosting

Blissbook is hosted by AWS in secure locations with stringent 24x7 onsite security, using hardware and network configurations that follow industry best practices for cloud-hosted software. All customer data is backed up daily onto an off-site server and is retained for a minimum of 30 days.

Support

Email () and phone support are available on weekdays (not including federal holidays) from 9 am to 6 pm ET, with typical response rates of well under an hour.

Installation Requirements

There is nothing for users to install or download.

Uptime & Guaranteed Service

Blissbook is accessible 24 hours a day, 7 days a week with guaranteed 99.9% uptime. The standard maintenance window is Sat. 12a - Sun. 12p ET and best efforts are made for any other maintenance to occur between 12a and 6a ET. Typical monthly downtime is measured in single-digit minutes or less. You can access a public report on uptime and downtime at http://status.blissbook.com.

Customer Data

You are never restricted from accessing your data or content (even if you cancel your subscription), including but not limited to electronic signature reports. Blissbook offers an HTML or PDF export of content and a CSV/PDF export of E-Signature data.

Custom Domains

Set up a custom domain name such as https://handbook.yourcompany.com for your handbook(s). This requires the creation of a CNAME record that associates to domains.blissbook.com. Check out our help center article on custom domains.

Single Sign-On (SSO)

Blissbook currently supports Active Directory (AD FS), G Suite (Google), Office 365, Okta, Ping, and generic SAML 2.0. If you're using something else for SSO that you want us to support, contact us and we'll work with you to get it set up. Customers are solely responsible for maintaining the non-Blissbook side of any integration.

Ready to set up SSO for your organization? Here’s the help doc.

HRIS Integrations

Blissbook currently supports a direct integration with BambooHR to sync your employee list. If you're using another HRIS system, you may automate the sync of your employee list via secure FTP (FTPS) or HTTPS. We can also help you build a direct integration if necessary. Please contact us to help us understand your HRIS syncing requirements.

Ready to automate your employee list sync? Here’s the help doc.

Custom Development

If Blissbook’s feature-set doesn’t currently meet your needs, we’d be happy to explore building out a solution. Please contact us to help us understand your project.

Ready to create your new employee handbook?

We’re here to help! Go ahead and try it (free), or we can walk you through everything (also free). Either way, we know you’ll love it.