Employee Assistance Program (EAP) Policy

A Employee Assistance Program (EAP) Policy explains how your organization provides confidential, no-cost support resources (such as short-term counseling, referrals, and tools) for employees and often their household family members, while setting clear expectations around voluntary participation, privacy, and the limited circumstances where disclosure may be required by law.

How to Write an Employee Assistance Program (EAP) Policy Policy

• Start with "why" and introduce the concept.
• State that the EAP is a confidential, no-cost support resource.
• Define who can use the EAP.
• Summarize the types of concerns the EAP can help with.
• Describe the kinds of services the EAP provides.
• Explain that participation is voluntary.
• Commit to confidentiality and note limited legal exceptions.
• Explain how employees can get access or learn more.

For advice on writing an Employee Assistance Program (EAP) Policy policy in a specific jurisdiction, see below.