Building brand new policies or updating outdated ones may not be the most exciting part of your job, but it’s extremely valuable. This part of your role touches every person within your company. When you think about the employee experience, HR is crucial to providing competitive benefits, flexible working conditions, and an organized workplace. By putting thought into what must be communicated to protect the company and how that message is experienced, you have an opportunity to build a handbook full of policies and procedures that are meaningful and engaging to employees.
When discussing potentially challenging policy updates with our thought leaders, Cynthia Gore spoke about an experience at her previous company. Upcoming legislation would impact employee classification (hourly versus salaried), a substantial change for many employees. After an extensive review, the company made the decision to raise the wage levels of those employees who would be affected and, even though the legislation enactment was delayed, they stuck with their decision to raise wages.
Though the process was difficult, the pride in Cynthia’s voice when she spoke on it was evident, and we think her story is a great one for all companies.
It was a great exercise. It was tough because it impacted the business quite a bit, and we could have made the decision to change our minds, but we didn’t. Because it was the right thing to do.
Employees make your company go ‘round, so it’s important they know they’re valued. By making it easy to understand expectations, you put your employees – and your company – in a position to succeed.