Blissbook Updates

Bugle #37: Getting Attention

Happy End of 2017! We can’t believe this year is over already. It’s been a marathon year for us at Blissbook. We spent most of it working on a new handbook editor, which was launched early this month to rave reviews. We’re looking forward to additions to this new foundation throughout 2018!

Are you ready for a new year’s celebration? Or will you be in bed at 9pm like we will be?

To close out the year, we compiled the best HR, leadership, and policy management articles we’ve seen over the past 2 weeks. Enjoy and be safe out there!

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Article of the Week: This week’s highlighted article (look for the below) is your inspiration to be a better you and “just do it” next year. It’s ok to not be perfect – putting yourself out there is half the effort!

Bugle #26: You Are Valued

Feliz Friday Fine Friends! Another week gone to the ether. We spent ours working on Blissbook’s not-so-top-secret new handbook editor, which we’ll continue in the weeks to come. A lot left to do but we’re making great progress!

Thankfully, we still had time to gather the best HR, leadership and policy management articles just for you. Happy weekend! 🎉

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Article of the Week: Whenever an article is a 100% match for the title of the category it’s in, it deserves to be the week’s highlighted article (look for the below). With that said, thank you, dear reader, for signing up for this newsletter. You are valued. Without you, we’d be talking to ourselves and even though that’s not a bad thing, it’s just not the purpose of writing a newsletter.

Blissbook Bugle #8: The One with the eBook

Woo, Friday is here! We had a great week, how about you? Spring is here in Atlanta and everything is starting to turn yellow from the pollen. Is it time to give your employee handbook a spring cleaning? While you decide, why don’t you check out the HR and policy management articles we gathered for you? Have a splendid weekend!

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Article eBook of the Week: This week’s highlighted piece (look for the below) is our very own eBook! Whether you’re using Blissbook, a slidedeck, a PDF, or some other platform to distribute your handbook, it pays to make it culture-first! Read the eBook to find out how.

Blissbook Bugle #6

TGIF! One more week gone forever. Since we’ll never get it back, let’s look ahead and get better for tomorrow. We plowed through a field full of HR and policy management articles this week so we could harvest (see what I did there?) the best stuff for you. Here’s hoping your Saturday and Sunday are Blissful!

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Article of the Week: The subject of this week’s highlighted piece (look for the below) is inspired by the recent Day Without a Woman protests in that the article’s headline has the word “Woman” in it. Hey, I didn’t say it was a strong connection. Also, the issue shouldn’t be a gender one – we all hold ourselves back in some way from time to time.

Blissbook’s New Payments System

Since Blissbook was relaunched at the end of 2015, we’ve grown a lot. The ability to scale is taking on new importance for us, and we know it’s important to you.

Most HR software charges by the person. You try to figure out how many seats you need up front, you buy that much, and then you’re charged regardless of how many people are actually using it. Usually you’ll buy more than you need so you don’t have to add a seat every time you hire somebody. That means you end up paying for people who aren’t using the software or you micromanage your account to keep from being overcharged. Seems like a pain in the caboose or, at the very least, unfair.

Better Video Support

Greetings from Atlanta with another update to the Blissbook platform! The month of October has the best weather here in Atlanta. For one whole month, we get to experience the weather southern Californians have all year long. On to the updates…

YouTube Video Support

You can now embed YouTube videos throughout the custom sections of your handbook. Need some video training for a policy? Or do you have a fun video explainer or some other demonstration? Now you can post that thing right next to the content. And since we know you’ll ask, support for Vimeo is coming soon!

BambooHR Groups

For our customers using the BambooHR integration, you can now define groups for your employees by Location, Division, or Department. This allows you to use the variable content feature in conjunction with your BambooHR integration. It also enables sharing by groups (or signature rounds).

Other Updates

We fixed a number of rare bugs and errors that should improve the stability and speed of Blissbook. There are also a few other upgrades:

  • Set who your notifications emails come from on your emails settings page (Click your company name in the top right, then Emails, then Settings).
  • Using our FTP file sync? You can see if there’s an issue with the sync on your People page. Just hover over the “Last updated” text.
  • If you’re a new customer who has recently asked your employees to sign acknowledgements (outside of Blissbook), and you don’t want to ask them again, you can set your signature round to only ask new employees.
  • Filter your lists of people by ID (if you’re including that in a CSV upload or file sync)

We love hearing from you, our customers. If you have any feature requests, bug reports, or if there’s anything else you’d like to see us tackle – please let us know! You can email us or click the ? in the top right corner of your Blissbook account to send us a support message.

Until next time!

Multiple Signatures and Handbook Grades

Keeping your company protected doesn’t end on an employee’s first day. Over time, laws, regulations, and best-practices change and your handbook changes right alongside. We recently made it easy to keep employees informed of those changes but sometimes the changes are so big that you want to collect new signatures. Or maybe you added your code of conduct to make it easy to keep updated, and that code gets signed off every year. We’ve heard from you that these are very real situations and our latest update addresses them.

This also forced a change to the documentation center. The new documentation center’s purpose is to communicate the following, clearly and efficiently, on your behalf: Am I current? Am I doing everything I can to keep the company protected? If not, where (or who) are the risks?

Employee Handbook Documentation Dashboard

 

Every employee now has a risk rating, and all those ratings contribute to an overall risk mitigation grade. If everyone has signed the latest signature round, you get an A+. If employees haven’t signed, you get points when you’ve made sure they know about the handbook and when they view it.

Look for the dashboard to get improved and tweaked over time!

Hot Summer = Hot Updates

Summer has officially arrived and that means 90°+ temperatures here in Atlanta, GA and at least that hot in Washington, DC. That heat plus the wonderful east coast humidity gives us plenty of reasons to stay inside and crank out some new updates for our beloved customers.

Changed Your Handbook? Tell Everyone!

Handbook Changes Modal

When you publish updates to your handbook, you’ll now see the above modal. If you choose to send a notification, we’ll email everyone with access to your handbook whatever note you enter in. And because we know you always want to look good, you can now…

Customize All Notifications

We’re talking text, colors, font, who they’re from, hair color. OK, we made one of those up.

Email Branding Preview

All of this can be accomplished on the new “Emails” tab within your Organization. Click your company name in the top right to find this tab.

Major Minor Changes

This week we released some exciting changes to the Blissbook platform. Although many of the changes are under the surface, there are a couple of new features that you can take advantage of right now.

Documentation Center

The main update is the conversion of the Dashboard page to the Document Center. The Documentation Center puts all the documentation you would ever need for an employee in one place, easily accessible and printable with just a couple clicks.

doc-center-screenshot

You’ll notice a new column: Communications! Blissbook now keeps track of all the communications you’ve sent to your users.

You can click any of the dates within these columns to see a detailed report for any user. You can even print that report to a PDF.

Users Tracked By ID

In order to implement this change, we changed the way Blissbook keeps track of users. It’s now done by ID, rather than email address. That means you can now change someone’s email address and we’ll track them as the same person and keep their documentation in order.

It also means we can handle archived users much better. You now have self-serve access to reporting for archived users.

These two changes set us up for some big improvements this summer. Custom notifications! Repeat signatures! Self-service to old versions of your handbook! We’re also working on increased video support and a new editor to make customizing your handbook even easier.

Other Changes

  • Support for two new SSO options: Office 365 and Okta. If your company uses either of these services, you can enable them on your Integrations tab to make it easy for users to sign in to their Blissbook.
  • Searching your published handbook is better – you can now see what chapter or section text belongs to within the search results.
  • Using our variable content feature? You should now see tags for the sections or chapters for which it’s enabled. You no longer need to open the access control modal to see what your settings are.
  • Is Blissbook down? Probably not… our uptime is over 99.9%. See for yourself on our new status page: http://status.blissbook.com
  • Lots of minor bug fixes and upgrades to the Blissbook technology.

We’re looking forward to a fun summer here at Blissbook. Stay cool out there!

cool

Employee Handbook Access Should Be Easy

This is a long one, so let’s get right to it.

Signing in to Blissbook has been a pain in the butt for our non-SSO (Single Sign-On) users for a long time. It’s been a pain because Blissbook is password-based and… get ready… we never ask users to create a password. Users get a link in their invitation email that signs them in to their Blissbook automatically. However, if they ever sign out or use a different browser, they can’t access their Blissbook without a password. The workaround is to tell Blissbook you forgot your password and the system emails you a link to set up a new one.

We want to make it easy to access Blissbook. If your company’s policies are hard to access, they aren’t protecting your company. That’s bad!

There are 3 basic options for a computer system to confirm a user’s identity:

  1. The user and computer system know the same secret, such as a password, PIN, etc. Ideally, this secret is impossible for others to guess.
  2. The user has a physical object in their possession that verifies their identity to the system, such as a key, a bank card, a phone/computer/key fob with a secret token, etc.
  3. The system knows a physical characteristic of the user, such as a fingerprint, eye iris, voice, etc. This is known as biometrics.

Blissbook has traditionally used option #1. We’re switching to #2.

sign-in

When a user tries to sign in to Blissbook, they’ll enter their email address. If that email address is in Blissbook, we’ll know who they are and what organization they belong to.

sign-in-email-sent

They’ll then get an email with a special link that they’ll click to sign in to Blissbook. Users will remain signed in for 60 days unless they explicitly sign out or switch web browsers.

This means your employees never have to create or remember a password to access their employee handbook. They just need access to their email account!